境外小程序认证问题汇总

境外小程序认证问题汇总
Q&A about mini program auditing in foreign market


1.境外小程序认证审核公司联系方式:
1. How to contact our office:

成都知道创宇信息技术有限公司
Chengdu Knownsec Information & Technology Co., Ltd.
联系电话:00862867686811/邮箱:wx@anquan.org
Tel:00862867686811 / Email:wx@anquan.org
公众号:知道创宇客服
Account Name:知道创宇客服
公众号微信号:wxrzkf
Wechat Official Account:wxrzkf
周一至周五(工作日)9:00-18:00
From Monday to Friday(Weekday)9:00-18:00

长沙公信诚丰信息技术服务有限公司
Changsha Creditful Data Service Lnc.
联系电话:073188693119/邮箱:gxcf@csgxcf.com
Tel:073188693119 / Email:gxcf@csgxcf.com
公众号:公信诚丰
Account Name:公信诚丰
公众号微信号:gxcf1204
Wechat Official Account:gxcf1204
周一至周五(工作日)8:30-17:30
From Monday to Friday(Weekday)8:30-17:30

上海倍通企业信用征信有限公司
Crediteyes Co., Ltd.
联系电话:041184947889/邮箱:beitongxinyong@crediteyes.com
Tel:041184947889 / Email:beitongxinyong@crediteyes.com
公众号:倍通信用海外认证客服
Account Name:倍通信用海外认证客服
公众号微信号:crediteyes
Wechat Official Account:crediteyes
周一至周五(工作日)8:30-17:30
From Monday to Friday(Weekday)8:30-17:30

注:认证付费后,系统会随机委派上述其中一家审核机构进行审核,小程序后台的认证派单通知会告知审核机构名称以及联系电话。
Tips:After the payment, your order will be distributed one of above companies randomly,please notice the messages while operating the system background.

2.境外小程序认证状态和结果查看方式
请登录公众平台,从“设置->微信认证->查看“查看进度。 也可以拨打第三方审核公司的客服热线咨询审核进度
2. How to know the process and result:
Please sign in system, follow up your process from“ Setting -> Wechat Authentication -> Check”. Calling our office is also available at the same time.

3.境外小程序审核失败费用是否退回
境外小程序认证主体均需支付99美元/次的审核服务费用。这是用户基于腾讯提供的资质审核服务而支付的一次性费用,用户每申请一次认证服务需要支付一次审核服务费。无论认证成功或失败,都需要支付审核服务费。
3. Can I get refund if my authentication failed:
Audit due $99 happens in every new order, this nonrecurring charge bases on our Tencent audit service regulation. So whether the audit success or not, the charge is consequent.

4.境外小程序认证审核时间
境外小程序认证在支付费用后,在用户提交完整的资质后7-15个工作日内完成审核。
4. How long my order would take:
Generally the entire process takes 7-15 weekdays after submitting all documents required, after your payment received by system.

5.境外小程序认证费用支付方式
境外小程序支付方式有两种:微信支付/银行卡支付(银行卡支付目前支持Visa/Master)
5. How should I pay:
Two ways of arranging payment by far: Wechat pay / Bank card(Support Visa / Master)

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