About Us

Tencent Customer Service Center is the main service window for all Tencent Products, responsible for answering all kinds of questions and issues from our clients. We are dedicated to enhance service operating system, provide all-around timely and thoughtful service for all our clients. At the same time, we also strive to provide our business partners with carrier-level support. Our vision is to build the first-class Customer Service Center, and train first-class expert customer service representatives, making progress and growing with Tencent. Our excellent management team and professional staff are committed to offering the comprehensive, intimate and timeless gold quality service to our clients deserve.